Health system intelligence profile
Geisinger
Last reviewed August 30, 2026
Intelligence summary
Documented successes: Coordinates nine named internal development partner teams including a Digital Transformation Office, Behavioral Insights Team, Intelligent Automation Hub, Payment Transformation and Artificial Intelligence (Steele Institute innovative partners page); Publishes 21 case studies on its site, including using machine learning to predict no-shows and late cancellations, using virtual reality to manage pain, improving outcomes for acute kidney injury patients, and closing care gaps through the Keystone ACOs health navigator program; Maintains an open collaboration inbox, SteeleInnovation@geisinger.edu, for outside partners
Mandate and remit
The Steele Institute for Health Innovation is Geisinger's central innovation body, structured as a hub that coordinates nine internal development partner teams rather than as a single lab. Those partners are the Digital Transformation Office, Behavioral Insights Team, Clinical Redesign, Industry Partnerships, Health Innovations, Informatics Team, Intelligent Automation Hub, Payment Transformation and Artificial Intelligence. The institute's stated role is to support Geisinger's strategic pillars and translate the work of those teams into operational change across the system. It publishes a library of case studies covering machine learning, virtual reality, care gap closure and clinic utilization so that methods can be reused internally and externally. Outside organizations engage it through its Industry Partnerships team and a published contact inbox for collaboration or employment inquiries; it is distinct from Geisinger Ventures.
These routes appear in the program's sourced public record.
Documented successes
Coordinates nine named internal development partner teams including a Digital Transformation Office, Behavioral Insights Team, Intelligent Automation Hub, Payment Transformation and Artificial Intelligence (Steele Institute innovative partners page); Publishes 21 case studies on its site, including using machine learning to predict no-shows and late cancellations, using virtual reality to manage pain, improving outcomes for acute kidney injury patients, and closing care gaps through the Keystone ACOs health navigator program; Maintains an open collaboration inbox, SteeleInnovation@geisinger.edu, for outside partners
Use the program's published contact route for partnership, licensing, innovation, or program inquiries.
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Reviewed August 30, 2026. External source links open in a new tab.
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